Oleander is pleased to offer free ground shipping for all orders in the United States.
Standard orders are typically processed within 1-2 business days. Processing times do not include weekends or U.S. Federal Holidays. If you need your item right away, or have any questions, please contact us at email@example.com.
Please make sure all shipping and billing information is correct to avoid unnecessary delays. We’re unable to ship to P.O. boxes at this time.
For international orders, please email us at firstname.lastname@example.org. International customers are responsible for all shipping, customs and duties
RETURNS AND EXCHANGES
To return or exchange an item, please email us email@example.com. provide your order number and the reason for your return/exchange. If you would like a pre-paid return shipping label to be sent electronically, please indicate this in your email. Oleander is not responsible for lost packages.
Items that have not been worn, washed, or altered can be returned within 7 days of receipt for a full refund. After 7 days, you will be eligible for online store credit only. all returned items must be in original packaging and with original tags attached.
Oleander reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued. We appreciate your understanding.
We are unable to provide shipping labels or reimbursement for international returns at this time.
To coordinate exchanges or returns please email firstname.lastname@example.org